Talk to a human
Question about a skill, your subscription, or publishing your own? Email us and a real person on the Roumora team will get back to you - usually within one business day.
What can we help with?
One inbox for everything. Mention which of these fits and we’ll route it to the right person.
Account & billing
Trouble logging in, a Pro subscription that didn't activate, cancellations, or anything billing-related. Include the email on your account so we can find you fast.
Creator questions
Publishing your first skill, updating a live one, or an upload that won't validate. We read every creator email - your skills are the marketplace.
Report a skill
Spotted something that shouldn't be on the marketplace? Send us the skill's link and what you saw. Reports are reviewed quickly and confidentially.
Feedback & ideas
Roumora is young and built in the open. If something felt confusing or you wish the platform did something it doesn't, we genuinely want to hear it.
Your answer might already be here
New to skills? What is a skill? explains the whole idea in plain language, and Platform covers why it beats a blank chat.
Want to publish? Get started walks through your first day as a creator, and Create a skill shows exactly what publishing involves.
Wondering about safety? Security covers how every upload is scanned, validated, and versioned before it reaches the marketplace.
We read everything
Email [email protected] and we’ll get back to you, usually within one business day.